Your users, your service, your feedback

Feedback is only useful if it gets to you. We’ve designed our surveys to garner a much higher than average response rate, while removing much of the complexity found in traditional surveys. You’ll get loads of feedback, as well as a simple metric that you can use to monitor what type of impact your improvements are having.

Great response rates, simple measurement metric

Feedback is only useful if it gets to you. We’ve designed our surveys to garner a much higher than average response rate, while removing much of the complexity found in traditional surveys. You’ll get loads of feedback, as well as a simple metric that you can use to monitor what type of impact your improvements are having.

Get straight to growing your business

Feedback is only useful if it gets to you. We’ve designed our surveys to garner a much higher than average response rate, while removing much of the complexity found in traditional surveys. You’ll get loads of feedback, as well as a simple metric that you can use to monitor what type of impact your improvements are having.
ShadowAide powers businesses naturally by encouraging user feedback throughout the customer lifecycle

All the features you need

Highly customizable survey

We support customizing all of our survey platforms to provide the most cohesive experience possible

Unlimited retention

We don't segment our plans by retention period, so you'll always be able to refer back to your feedback

Anywhere your users are: Android, IOS, web & email

We've built our surveys out on all major platforms to deliver the highest experience to your users.

Automatic scheduling & sending surveys

No need to build lists of users every month as we automatically sample users across their account lifecycle

Segment and sort feedback

You can even apply custom tags to feedback to setup custom filters

Closed loop feedback

Check back in with your users to follow up on their feedback with built-in messaging

Integrates with your business

Send your NPS results to your team through Slack, segment your analytics by NPS score, and more

Start your 1-month free trial today!

Want to know more? Check out our topics on NPS.

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Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.